+44 (0) 33 3339 8316

info@mnovate.co.uk

WHAT WE DO


mnovate are experts in Microsoft Dynamics 365, delivering end to end CRM solutions for clients with different needs and challenges. 

 Consultancy

We provide consultancy to clients of all type, helping them to make the most of Microsoft Dynamics 365. It can be for brand new implementations or existing users. Our services include project management, discovery, implementation and configuration, integration, data migration, testing and user adoption support and go-live preparation and management.

 Support & Aftercare

 We place great importance on the ongoing support we provide and developing a strong partnership based on trust. Our support options are flexible and can be tailored to specific needs and budgets. Together we'll also develop a technology road map to ensure you're always making the most of your investment. 

Licensing

We provide guidance around the different Microsoft Dynamics 365 licensing types and options. We'll understand the structure of your organisation and individual roles to make recommendations on the most cost-effective licences.

Who we help.

Microsoft Dynamics 365's rich, out of the box functionality, can improve any type of organisation, in any sector. mnovate will work with you to ensure it's a perfect fit. From Sales, Marketing and Customer Service to Membership Management and Donor Management, we'll ensure you benefit from both our knowledge of the technology and our practical experience and real insights from helping many similar clients. 

Summary

Streamline your sales and account management processes to make your revenue generation activities more predictable and sustainable. Ensure individuals and management have real time views of KPIs. Features include activity tracking, lead and opportunity management, marketing lists and campaigns, advanced marketing with bulk email and customer journeys, dashboards, goals and forecasting, and competitors, plus collateral management of products, quotes, orders, invoices and sales literature.

Summary

Deliver a consistently high level of service to your clients and develop a proactive partnership that they value. Take the guesswork out of case resolution using AI-driven productivity tools that equip service staff with the right information at the right time. Automation and visibility ensures you're always on top of customer support. Features include case status tracking, full case history, email tracking, advanced assignment, routing, queuing and follow-up capabilities.

Summary

Retain and grow your membership, focused and personalised communications, become more efficient, empower staff, greater insights and improved decision making. Modules include membership management, event management, groups and committees management, CPD and education management, finance management and marketing and communications. The complete membership CRM solution.

Summary

Provide the core technology to deliver cultural change and modernise the way you work. Build long term engagement with donors who care about your cause, become more efficient and save money, meet compliance obligations, uncover new funding streams, as well as track the impact of grants and projects. Features include fundraising management, donor and other constituent management, awards management, case management, project management & program design, delivery framework, assessment management, volunteer management, KPI measurement, and administration.

Interested in our services? We’re here to help!

We want to know your needs exactly so that we can provide the perfect solution. Let us understand more about you and we’ll do our best to help. 
Get in touch

A SELECTION OF OUR CLIENTS

Client - EVA England
Client - SBAI
Client - HPMA
Client - LIFE Lebanon
Share by: