mnovate Privacy Policy

mnovate is the trading name of Rectus Solutio Ltd. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

mnovate collects the following data:

• Website visitor’s domain name.
• Personal identification information such as name, email address, phone number, etc.

How do we collect your data?

You directly provide mnovate with most of the data we collect. We collect data and process data when you:

• Visit our website and our web server automatically recognises the website visitor’s domain name only.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
• Register online or place an order for any of our products or services.

How will we use your data?

mnovate collects your data so that we can:

• Contact users for marketing purposes, such as with special offers on other products and services we think you might like.
• Notify consumers about updates to our website.
• Process your order and manage your account.

The information we collect is primarily used by us but we may also disclose your personally identifiable information when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws or to protect against misuse or unauthorised use of our website.

When we process your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

We securely store and process your data at in Europe, in the United States, or any other country in which mnovate trading as Rectus Solutio Ltd or its subsidiaries, portfolio companies, affiliates or service providers maintain facilities.

mnovate securely stores your data using a GDPR compliant CRM system and marketing automation provider.

We will keep customers or prospect companies’ data 1 year after the end of the business relationship. Once this time period has expired, we will delete your data by erasing all your details from our system and providers.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

• Microsoft

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop mnovate from contacting you for marketing purposes or giving your data to other companies of Rectus Solutio Ltd.

If you no longer wish to be contacted for marketing purposes, please contact us at the details below.

What are your data protection rights?

mnovate would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request mnovate for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that mnovate correct any information you believe is inaccurate. You also have the right to request mnovate to complete the information you believe is incomplete.

The right to erasure – You have the right to request that mnovate erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that mnovate restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to mnovate’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that mnovate transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

You have the rights to request access to the information we have on you. We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we may ask you to verify identity. We will fulfil your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent request, we may charge you a small fee.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +44 (0) 33 3339 8316

Or write to us: info@mnovate.co.uk

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

mnovate uses cookies in a range of ways to improve your experience on our website, including:

• Understanding how you use our website
• Keeping you signed in

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – mnovate uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

In the case of third-parties we make link to contents outside of our website. We do not control the dissemination of their cookies. You should check the relevant third party website for more information about these.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The mnovate website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

mnovate keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 22^nd January 2021.

How to contact us

If you have any questions about mnovate’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: +44 (0) 33 3339 8316

Call us: info@mnovate.co.uk

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that mnovate has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Website: https://ico.org.uk/global/contact-us/

Phone: +44 (0) 303 123 1113